I need to update my Sentinel Tactics order (I've recently moved)- I had no trouble updating Oblivaeon through BackerKit, but I never got a response from GtG when I sent them a message about updating said order on the website. When I asked for help via Kickstarter, I got a response in a day or two. Here it's been almost two months, and no response from using the contact form... I recall having similar troubles with the contact form before. Should I send a message to someone directly asking for help with this?
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Yes! Email contact@greaterthangames.com
“Many of the truths we cling to depend greatly on our own point of view.” ~Obi-Wan Kenobi
Thank you, sent.
I've tried emailing there and haven't heard anything. How often is it checked?
What email address did you use?
“Many of the truths we cling to depend greatly on our own point of view.” ~Obi-Wan Kenobi
I sent it to . and I got a response today. Thanks.
According to GMail, I sent my message to on September 8, I still have yet to hear back.
That is super weird. Could you send it again and copy me? I'm curious where it goes/went.
“Many of the truths we cling to depend greatly on our own point of view.” ~Obi-Wan Kenobi
Thank you for the help!
EDIT: I've now received an e-Mail from Jodie and the order form now displays the new address. Thank you Jodie as well!