Hello, I have recently been attempting to track down a package that I believed had been back ordered for a substantial amount of time. I sent in an email over two weeks ago with the order information and have yet to get a response. I was hoping to try another avenue of communication. I hope that this might work.
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Hello Jeff,
My name is Katie and I am the new Customer Service Manager at GTG. I'm sorry to hear that you are having issues contacting us. I would like to reach out to you via email so we can fix this. Could you please confirm your email address so I can find it in our system? Or, if it's easier, you can email me directly at katie@greaterthangames.com. Thank you!