Stupid question, but: How do you normally send mail, and is it currently working? Are you sending mail by clicking on the link on the webpage, or by entering that address (contact@greaterthangames.com) into your normal e-mail program?
I'm sorry you are having issues reaching us at contact@greaterthangames.com. I can definitely help you get the correct cards, though! Could you try emailing me directly at Katie@Greaterthangames.com? That way we can figure out exactly what is missing and collect your contact information.
That is very weird and concerning to me as well. We seem to be getting emails fine there in general, but it is something that is very hard to troubleshoot....
“Many of the truths we cling to depend greatly on our own point of view.” ~Obi-Wan Kenobi
This page https://greaterthangames.com/contact lists the ways to get in touch with them.
Crush your enemies, drive them before you, and laminate their women! - Guise, Prime Wardens #31
I used the email given there but it wouldnt really allow me to do it. i'll give it another shot.
Jose Linares
What do you mean that it 'wouldn't allow you to do it'? Did you email and not get a response, or something else?
this is the response i keep getting.
Message not delivered
There was a problem delivering your message to contact@greaterthangames.com. See the technical details below.
The response was:
The account (insert my email here) is disabled.
Jose Linares
Stupid question, but: How do you normally send mail, and is it currently working? Are you sending mail by clicking on the link on the webpage, or by entering that address (contact@greaterthangames.com) into your normal e-mail program?
I type in the email into my program. Also yes the email i use is active
Jose Linares
I sent a test email just now to . So far I have received no error.
Hi. My name's Andy. Feel free to call me Andy, since, ya know, that's my name. (he/him/his)
If I am not for myself, who will be for me? If not now, when? If I am for myself alone, what am I? -- Hillel
When i would try it the message would be sent to my spam folder.
Jose Linares
Hi Jose,
I'm sorry you are having issues reaching us at contact@greaterthangames.com. I can definitely help you get the correct cards, though! Could you try emailing me directly at Katie@Greaterthangames.com? That way we can figure out exactly what is missing and collect your contact information.
Thank you!
Katie
Customer Service Manager
Thank you so much, and im sorry i had to do it this way in the first place, but i had no idea what to do.
Jose Linares
I don’t think anyone has any issue with you asking through here. Still weird to me that the main contact email wasn’t working.
Crush your enemies, drive them before you, and laminate their women! - Guise, Prime Wardens #31
That is very weird and concerning to me as well. We seem to be getting emails fine there in general, but it is something that is very hard to troubleshoot....
“Many of the truths we cling to depend greatly on our own point of view.” ~Obi-Wan Kenobi